How to configure Oct8ne with Doofinder in Prestashop

How to configure Oct8ne with Doofinder in Prestashop



Oct8ne allows the integration of the search engine with Doofinder, within the Prestashop dashboard. In order for it to be configured correctly, these simple steps must be carried out.


First of all, as a REQUIREMENT, it is essential that Doofinder is installed and working on your own page, otherwise, the Oct8ne search engine would not be able to work.


To do this, you can follow Doofinder's documentation at this link:


https://www.doofinder.com/en/blog/installation-and-configuration-of-doofinder-for-prestashop



Once Doofinder is up and running on the page, let's proceed to the Oct8ne plugin setup 



Configure the search engine in the Oct8ne plugin.


We go to the Oct8ne plugin settings within the Prestashop dashboard, in the corresponding section we will find the search engine settings.











In the 'Search engine' fieldchoose 'Doofinder search engine'.

This option will only be visible if the Doofinder plugin is installed in your store.





In the 'DOOFINDER SEARCH ZONE' field, add the region in which your Doofinder is configured. 

You'll need to add the first few characters, before the hyphen ('-'), which you'll find in the API KEY.




In the 'DOOFINDER API KEY' field we will add the number of API KEYs. JUST THE NUMBER! Since the region, we have introduced it in the previous field.





Note: The value of the "API Key" field is available in the Doofinder dashboard, in the Account > API Token section of the Doofinder dashboard. If you don't have a KEY API, you'll need to generate a new one. If you have any questions, please contact Doofinder support.










In the 'DOOFINDER HASH ID' field  (also called ‘search engine id'), we will add the ID number that corresponds to the search engine.




Note: The value of the "Hash ID" field is available in the Doofinder panel at the top left. In the 'Search Engines' section, by dropping down the selector.







These are the required fields for Doofinder to be configured with Oct8ne.


If, even so, the search does not return results or presents problems, we can 'fine-tune' the results by modifying some additional parameters.









Additional Parameter Configuration


In the 'DOOFINDER INDEXES' field, you can add the same indexes that you have set up in the Doofinder dashboard for that Product Feed.





In the 'DOOFINDER PRODUCTID PROPERTY' field, you need to add the feed property that corresponds to the internal product ID within the Prestashop. By default, it is ‘id' but it may have been modified. Here you will need to set up that new 'mapping'






Finally, in the 'DOOFINDER QUERY TYPE' field, it is the one that defines the type of search that is configured in your Doofinder panel (by default, fuzzy). It can be modified using this selector.




Finally, click on 'Save', once you have filled in all the fields.





    • Related Articles

    • How to configure the tracking URL of orders in Prestashop

      The Oct8ne plugin for Prestashop (since version 1.0.28) has the ability to access customer order data. The integration of Oct8ne with prestashop orders allows to know the order number or order id, the products that have been bought in that order, ...
    • Instal Oct8ne into your website

      Oct8ne can be integrated into any website in three different ways depending on your platform and needs. 1.- By code: To do this you must first register on the Oct8ne website. Then you can access the control panel and from the Management --> ...
    • Bot Instruction Manual for Web and Messaging

      TABLE OF CONTENTS 1. OVERVIEW 1.1. Flow Designer 2. WEB BOT: GETTING STARTED 2.1. Create a conversation 2.2. Specific tools in the conversation designer 2.3. Turning the Bot on and off 3. BOT MESSAGING: GETTING STARTED 3.1. Create a conversation 3.2. ...
    • Oct8ne API for custom CSM integration

      Oct8ne API documentation API version 2.4 Contents 1. Introduction 2. Architecture 3. Overview 3.1. Downloading and installing plug-ins and extensions 3.2. Registering as a developer and enabling the platform 3.3. Inserting the oct8ne widget 3.4. ...
    • Contextual Information

      1. INTRODUCTION One of the main features of Oct8ne is its integrated viewer. The viewer is an interactive space shared by agents and customers, within the chat, to view images and videos of the products in your catalog. Simultaneously, you can zoom ...